top of page

How can you know your customer?

When you are starting a new business, it is important to know your customer. This means understanding their needs and what they are looking for. You also need to know what your customer is not looking for. This will help you focus your business on what matters most and avoid wasting time on things that are not important.

Talk to your customer

One way to learn about your customer is to talk to them. Ask them questions about what they are looking for and what they like or don't like. This can help you get an idea of what they want and how you can best serve them. You can also do research online to see what other businesses are offering and see what customers are saying about them.

It's also important to keep track of your customers' needs over time. As your business grows, you may find that your customer's needs change.

Take Survey about Your Product or Service

The best way to get to know your customer is to survey them. This gives you insights into what they think of your product or service, and how likely they are to recommend you to others. Surveys can be conducted in a variety of ways, including online or through the use of paper questionnaires. You can also try third-party survey services.

When designing your survey, make sure to keep it brief and easy to answer. Questions should be straightforward and relevant to your business. You may also want to include a few demographic questions, such as age, gender, and income level. This information can help you better understand your customer base as a whole.

Organise An Event for your customers, celebrate with them

There are a number of different events that you can do to bring customers into your store. One option is to hold a new product launch, challenge or discount sale. Discounts are a great way to clear out old inventory and make room for new items. You can also offer discounts on specific items or categories of items. Another option is to host a special event. This could be a workshop, demonstration, or trunk show. If you have the space, you could also hold a party or open house. This could be a great opportunity to showcase your shop and introduce customers to your products. Whatever event you choose, be sure to promote it well in advance so that people have time to plan to attend.

We weekly update these ideas. You can subscribe us for more udpates.

15 views0 comments
bottom of page